The New Yorker's profile of the art dealer Joseph Duveen, from 1951. Duveen was a master of manipulating people by making them feel insecure -- a widely useful skill in all matters, but especially in the art market.
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In his five decades of selling in this country, Duveen, by amazing energy and audacity, transformed the American taste in art... He not only educated the small group of collectors who were his clients but created a public for the finest works of the masters of painting... In the eighteenth century, Englishmen making the Grand Tour bought either from the heads of impoverished families or directly from the artists, as, three hundred years before, Francis I bought from Leonardo da Vinci. Generally speaking, the nineteenth-century collectors of all nations operated on the same basis...
When the twentieth century began, the American millionaires were collecting mainly Barbizons, or “sweet French” pictures, and English “story” pictures. They owned the originals of the Rosa Bonheur prints that one can remember from the parlors of one’s youth—pastoral scenes, with groups of morose cattle. Those pictures are now consigned to the basements of the few big private houses that still exist or the basements of museums that no longer have the effrontery to hang them. Troyons, Ziems, Meissoniers, Bouguereaus, Fromentins, and Henners crowded the interstices of the mother-of-pearl grandeur of the living rooms of the American rich, and their owners dickered among themselves for them. ... Duveen changed all that. He made the Barbizons practically worthless by beguiling their luckless owners into a longing to possess earlier masterpieces, which he had begun buying before most of his American clients had so much as heard the artists’ names.
Although the French painter Bouguereau represented the kind of art that Duveen was eager to displace, he was flexible enough to make use of him in order to bring the education of the Duveen clientele up to his level. A highly visible nude by the French master was used by Duveen as an infinitely renewable bait to bring the customers who successively owned it sensibly to rest in the fields in which Duveen specialized. This Bouguereau travelled to and from Duveen’s, serving — a silent emissary — to start many collections. Clients enrolled in Duveen’s course of study would buy the Bouguereau, stare at it for some time, get faintly tired of it, and then, as they heard of rarer and subtler and more expensive works, grow rather ashamed of it. They would send it hack, and Duveen would replace it with something a little more refined. Back and forth the Bouguereau went. Sometimes, Duveen amused himself by using it for a different purpose—to cure potential customers who had succumbed to the virus of the ultramodern. Some collectors who had started with painters like Picasso and Braque grew hungry for a flesh-and-blood curve after a while, and presently found themselves with the travelling Bouguereau. Duveen sent it to them for a breather, and afterward they went the way of the group that had started with the Bouguereau.
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Duveen had enormous respect for the prices he set on the objects he bought and sold. Often his clients tried, in various ways, to maneuver him into a position where he might relax his high standards, but he nearly always managed to keep them inviolate. There was an instance of this kind of maneuvering in 1934, which concerned three busts from the Dreyfus Collection—a Verrocchio, a Donatello, and a Desiderio da Settignano. Duveen offered this trio to John D. Rockefeller, Jr., for a million and a half dollars. Rockefeller felt that the price was rather high. Duveen, on the other hand, felt that, considering the quality of the busts, he was practically giving them away. He allowed Rockefeller, in writing, a year’s option on the busts; they were to remain for a year in the Rockefeller mansion as non-paying guests. During that time, Duveen hoped, the attraction the chary host felt for his visitors would ripen into an emotion that was more intense. After several months, the attraction did ripen into affection, but not a million and a half dollars’ worth, and Rockefeller wrote Duveen a letter with a counter-proposal. He had some tapestries for which he had paid a quarter of a million dollars. He proposed to send Duveen these tapestries, so that he could have a chance to become fond of them, and to buy the busts for a million dollars, throwing the tapestries in as lagniappe. As the depression was still on and most people were feeling the effects of it, Rockefeller thought, he said, that Duveen might welcome the million in cash. This letter threw Duveen into a flurry. It bothered him more than most letters he got from clients. His legal adviser told him that the counter-offer, unless immediately repudiated, might result in a cancellation of the option. Duveen sat down and wrote a letter himself. As for the tapestries, he told Rockefeller, he had some tapestries and didn’t want any more. Moreover, he stated, he was not in the stock market, and therefore not in the least affected by the depression. He let fall a few phrases of sympathy for those who were; by his air of surprised incredulity at the existence of people who felt the depression, Duveen managed to convey the suggestion that if Rockefeller was in temporary financial difficulty, he, Duveen, was ready to come to his assistance. He appreciated Rockefeller’s offer of a million dollars in cash, but he implied that, just as he already had some tapestries, he also already had a million dollars.